Designation:
Customer Support - Customer Support Associate - BAN001A2IN-Karnataka-Bangalore
Job purpose
The main objective of the role is to resolve queries related to Finance and Accounts (F&A) by handling inbound calls and emails coming from internal customers and also Ernst & Young vendors.
Your client responsibilities
CSR is expected to provide call/email support for time and expense, accounts receivable, accounts payable, general ledger, engagement maintenance and reporting inquiries
CSR is expected to co-ordinate with all the departments and resolve the customer query
Provide feedback and share best practice across different departments
Technical skills requirements
Any Graduate
0-18 months of experience
Additional skills requirements
Excellent communication skills (written and spoken)
Flair for Customer Service
Willingness to work in shift
Analytical frame of mind
The main objective of the role is to resolve queries related to Finance and Accounts (F&A) by handling inbound calls and emails coming from internal customers and also Ernst & Young vendors.
Your client responsibilities
CSR is expected to provide call/email support for time and expense, accounts receivable, accounts payable, general ledger, engagement maintenance and reporting inquiries
CSR is expected to co-ordinate with all the departments and resolve the customer query
Provide feedback and share best practice across different departments
Technical skills requirements
Any Graduate
0-18 months of experience
Additional skills requirements
Excellent communication skills (written and spoken)
Flair for Customer Service
Willingness to work in shift
Analytical frame of mind
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