Monday, 28 April 2014

Master Card | System Support Engineer | Fresher

Company :MasterCard
Job Role : Systems Support Engineer
Eligibility : Bachelor's Degree
Experience : Freshers
Job Location : Across India

Requisition Number :13925

Job Overview:
Day-to-day support activities for IT services, such as personal computer services or Windows server and Windows client application technologies. Other technology support areas could include Windows client and server operating systems, various core and non-core software applications, messaging/collaboration software’s or services and physical device hardware or software installations, upgrades and maintenance activities. Support or lead minor departmental projects. Manage to financial and resource estimates.


Major Accountabilities:
•Perform project or maintenance tasks with minimal guidance of management or upper level engineers.
•PC and WinTel/ Domino/Notes server hardware and software problem resolution services.
•Simple project management and project task fulfillment activities.
•Financial management and cost control support services.
•Provide asset control and tracking services.

Education:

Associate’s or Bachelor’s Degree with emphasis on information technologies or the equivalent job related experience.

Knowledge / Experience:
A thorough knowledge and understanding of computer technology and problem resolution procedures is required.
Ability to follow documented processes and procedures with minimal supervision.
An understanding of project management principles is preferred.
Windows client/server software experience or certifications will provide additional consideration.
Project management experience will provide additional consideration.
Any help desk or customer contact skills will also provide additional consideration.

Skills/ Abilities:
Customer support and communications skills are required.
Professionalism skills and good work ethics are required.Work Location India
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